Privacy Policy for Fairfax Dog Walking, LLC (DBA Dunn Loring Dogs)
Introduction
Fairfax Dog Walking, LLC (referred to as “we,” “our,” or “us”), doing business as Dunn Loring Dogs, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or utilize our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Email address
- Phone number
- Address (including billing and service addresses)
- Payment information (e.g., credit card details, securely processed by third-party payment processors)
2. Non-Personal Information
- Browser type and version
- IP address
- Device type
- Operating system
- Usage data (e.g., pages viewed, time spent on the site, and interactions with features)
3. Pet Information
- Pet’s name, breed, age, and any special care instructions
How We Use Your Information
We use the information we collect for the following purposes:
1. Service Delivery
- Scheduling and managing dog walking appointments
- Communicating updates related to your pet’s care
2. Communication
- Sending appointment reminders, updates, and service confirmations
- Responding to inquiries or requests
- Sending marketing communications if you opt in
3. Improvement and Analytics
- Enhancing user experience
- Monitoring site usage and performance
- Conducting surveys and collecting feedback
4. Legal and Compliance
- Fraud prevention
- Meeting legal obligations
How We Share Your Information
We do not sell your personal data. However, we may share your information with trusted third parties for the following reasons:
- Service Providers: To facilitate payment processing, scheduling, or other operational needs.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
SMS Messaging Terms & Conditions
By providing your phone number and opting into our SMS services, you agree to receive text messages related to our services. These may include:
- Appointment reminders
- Service updates and confirmations
- Account notifications
- Promotional messages (if opted in)
Messaging Details
- Frequency: Messaging frequency may vary based on your interactions with our services.
- Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
- Opt-Out: You can opt out of SMS messages at any time by texting STOP.
- Assistance: For help, text HELP or visit our website at https://dunnloringdogs.com.
- Additional Information: Visit our Privacy Policy and Terms of Service for more details.
How We Protect Your Information
We use industry-standard measures to safeguard your information, including:
- Encryption of sensitive data
- Secure servers
- Access controls to limit who can access your data
However, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve functionality
You can disable cookies in your browser settings, but some features of our website may not function properly as a result.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
- Access: Request access to your personal data.
- Correction: Correct inaccuracies in your data.
- Deletion: Request deletion of your personal information.
- Objection: Object to certain data processing activities.
To exercise your rights, please contact us at [email protected].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies independently.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (703) 829-7783
- Website: https://dunnloringdogs.com
Last Updated: 1/25/2025